eCommerce FAQ’s
We use various shipping methods depending on your location and time to delivery.
We rely on various shippers in India like Delhivery, India Post, Amazon, etc.
For International shipping we rely on shippers on FedEx, DHL, etc.
We take utmost care while packaging your order to Ensure Safe Delivery. If after that a product breaks during the shipping process we will replace your product or refund it completey.
On the day you receive your order please make sure you take photos/videos while unpacking.
Yes, we ship just about to all the countries on Planet Earth.
For International shipping we rely on shippers on FedEx, DHL, etc.
Please contact our Customer Care department if you need shipments above a certain weight.
Payments
You may use your Debit Card, Credit Card, UPI, Cash on Delivery, Bank Transfer and Check Payment to make payment for your order.
Yes, we use Stripe to process International Credit Cards.
Yes, we charge GST on all orders as per the Indian Law.
Shipping & Returns
If you have received a damaged product please call us immediately and we will send you a replacement product.
All other types of returns are not accepted.
If you have received a damaged product we will ship you a replacement product within a day post your evidence photo/video.
After that it typically takes 3 to 9 working days (depending on your location) to reach your addresss.
You can change or cancel your order pre shipping. Once the courier/shipper picks up your order we cannot cancel or change your order.
In such a situation please contact our Customer Care department immediately.
For any sort of assitance please contact us at:
- Phone: +91 75740.92496
- Email: [email protected]
- Whatsapp: +91 75740.92496We are here to help you with any question and/or query.